Privacy Policy
Last updated: 27 October 2026
This policy explains what personal information Ketan Enterprise collects when you use royalchoukaofbharat.com, how we use it, and the choices you have.
What we collect
- Details you give us when you order or contact us: name, phone number, email, billing and delivery address.
- Order details: products bought, amounts paid and order history.
- Technical information such as your device, browser, IP address, and cookies that keep your cart working and help us understand how the site is used.
We do not collect or store your full card, UPI or bank details. Payments are handled by Razorpay.
How we use it
- To process, pack, ship and support your orders.
- To send order confirmations, delivery updates and replies to your questions.
- To send offers or newsletters, only if you have agreed to receive them. You can unsubscribe at any time.
- To prevent fraud and meet our legal, tax and accounting obligations.
- To improve the website and our products.
Who we share it with
We share only what each partner needs to do its job:
- Razorpay, to process payments.
- Shiprocket and its courier partners, to deliver your order (name, address, phone number).
- Our website hosting, email and analytics providers, who process data on our behalf.
- Government or law enforcement authorities, where required by law.
We do not sell your personal information.
How long we keep it
We keep order records for as long as needed to fulfil orders and meet tax and legal requirements. Other information is deleted or anonymised when no longer needed.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you can ask to see, correct or delete the personal information we hold about you, withdraw consent you have given, and raise a grievance. Email us at ketanenterprise@royalchoukaofbharat.com and we will respond within a reasonable time.
Security
The site uses HTTPS encryption, and access to customer information is limited to people who need it to run the store.
Grievance officer
Ketan shah, Ketan Enterprise, E503 sky harmony,kareibaugh,Vadodara,390018 . Email: ketanenterprise@royalchoukaofbharat.com.
Changes
We may update this policy from time to time. The latest version will always be on this page.